What is Mason Alert?

Mason Alert is George Mason University’s emergency notification system that is used to send emergency notifications and timely warnings to the university community via text, email, telephone call, social media, RAVE Guardian mobile app, Mason Mobile app, and digital signage.

How do I register to receive emergency notification of an emergency on campus?

All university students and employees are automatically enrolled in Mason Alert upon receiving a university email address.  Students and employees will receive emergency messages via email.

Students, faculty and staff are strongly encouraged to register cell phone number(s) with Mason Alert.  To register your cell phone number with Mason Alert, login to Patriotweb, select personal information from the menu, and then select Mason Alert Registration at the bottom of the page.  Update your phone number, select ‘yes’, select submit, and select continue.  If you need assistance with your Mason Alert account please contact alert@gmu.edu.

How do parents of students receive emergency notifications (Mason Alert messages)?

Students should register their parents’ email accounts and cell phone numbers as additional devices under the student’s mail Mason Alert account.

For anyone that does not have an @masonlive.gmu.edu or @gmu.edu account, please use the guest account portal at alert.gmu.edu. This portal will allow you to register for Mason Alert as a member of the Mason community.  You will receive the same alerts sent to Mason students and employees.

*Parents, Guardians, Family, and Friends: Please ask your student(s) to register your cell phone number(s) and email address(es) on their @masonlive.gmu.edu or @gmu.edu accounts to allow the university to maintain your account for the duration of your student’s time as Mason.

**Guest Account: This temporary account allows you to register your cell phone or email address to receive emergency notifications and timely warnings issued by George Mason University.  Please note that your account will be deleted on an annual basis for system maintenance.

***Visitor Text Message Option: Visitors to Mason may also choose to receive text message alerts while participating in an event, camp, or program. Text masonalert to 226787 to receive text messages about emergencies on campus and changes to campus operations.  Text messages are sent on an as-needed basis.  Message and data rates may apply. This service is provided per the Terms of Use and Privacy Policy. Text STOP to 226787 to cancel or HELP for tech support.

Students, faculty, and staff should not use this feature; instead, please register your devices using your university-issued Mason Alert account.


How do I access my Mason Alert account?

Go to alert.gmu.edu and click on the green Mason Alert icon to access your account. Your user name and password are the same credentials you use for your your George Mason University email address.  Access to your Mason Alert account requires Two-Factor authentication.

To update your mobile phone number in Mason Alert, login to Patriotweb, select personal information from the menu and then select Mason Alert Registration at the bottom of the page.  Update your phone number, select ‘yes’, select submit, and select continue.


What types of alerts will I get from Mason Alert?

Mason Alert provides emergency information regarding hazardous or emergency situations on campus. Emergency messages will include information about changes to the university’s operating schedule, canceled classes, and warnings about situations that occur on campus and the actions you should take to protect yourself.

What steps should I take to be prepared at home and at work?

Get a kit. Make a plan. Be informed. Information on each of these actions is available at www.ready.gov.

How do I make an emergency supply kit for work and at home?

Go to the “Build a Kit” page on ready.gov/kit. There you will find information on what to include in your emergency supply kit, where to store it, and how to maintain it.

What emergency supplies should I keep in my car?

Go to ready.gov/car for a list of additional items to keep in your car, as well as, a mechanic check list to prepare your vehicle for emergencies.


Does George Mason University keep a list of emergency contacts for employees in case of an emergency?

Employees are encouraged to provide information for one or more emergency contacts to the university in the event that an emergency occurs and the university must contact an employee’s emergency contact. Emergency contact information can be entered in Patriotweb. Visit Patriotweb, log in, select “Personal Information”, select “Personal Profile”, scroll down to the Emergency Contact section and add or update contacts as necessary.


What happens if I cannot come to work or am unable to leave the university because of an emergency?

If you cannot come to work due to unsafe conditions and the university has not altered its operating schedule, contact your supervisor to discuss your work arrangements and concerns.

When the university experiences a regional emergency, university-wide emergency, or severe weather event and determines that it is not safe for students, faculty and staff to leave campus, instructions will be provided on where to assemble, who to contact for assistance, and the services available. Information and messages regarding emergencies will be sent to you via Mason Alert, George Mason University’s emergency notification system alert.gmu.edu, and will also post on the university webpage, www.gmu.edu.